Staff engagement hub

Welcome to Shropshire Council’s staff engagement hub

Creating the Council We Need to Be.

This your dedicated space for all things related to staff engagement at Shropshire Council. It’s here because of you, your feedback, your ideas, and your commitment to shaping the future of our organisation.

Staff engagement isn’t just a tick-box exercise, it’s about creating a workplace where everyone feels heard, supported, and empowered. Your feedback helps us:

Identify what’s working
Understand challenges
Build solutions together.

Shropshire Council’s Leadership Board are committed to improving our staff engagement. Tanya Miles said:

“We know that a two-way conversation is important to you. We (Leadership Board) very much welcome your ideas, challenges and solutions and we’re currently creating lots of opportunities to make it as easy as possible for you to share these with us. All of your thoughts, ideas, feedback and solutions matter and we look forward to hearing from you.”

You said, we did

Take a look at the results from the survey and actions taken so far.

What is the engagement hub?

The engagement hub is a growing resource that brings together:

Staff pulse surveys: including current and past surveys, results, and insights.
Engagement sessions: opportunities to explore themes, share ideas, and co-create solutions.
Action plans: developed in response to your feedback and aligned with the Council’s strategic goals.
Opportunities to get involved: from thematic groups to feedback forms and more.
Updates and resources: including videos, toolkits, and newsletters.

This hub is part of the commitment to becoming the council we need to be, and it reflects Leadership Board’s belief that staff engagement is essential to building a healthy, responsive, and inclusive organisation.

Pulse surveys

Staff pulse surveys are a key tool for understanding how staff feel about working at Shropshire Council.

The most recent survey in June 2025 received over 1,000 responses and more than 2,300 comments, highlighting both strengths and areas for improvement.

For the foreseeable future, pulse surveys will be issued every 6 months to check the “pulse” of the organisation as we move forward on a journey of continuous improvement.

You can explore the full results using the PowerBI report.

Engagement events

Shropshire Council has an ongoing commitment to staff engagement. Staff input, insight and feedback is invaluable in helping us shape the organisation. We want staff to have the opportunity to influence, share your experiences and ideas and be part of a collaborative and positive change for the organisation.

All staff engagement and focus group bookings will be available on Course: Staff Engagement & Focus Groups for Shropshire Council staff to book on to.

The following engagement opportunities are available to book on to:

Improvement Plan - Staff Focus Groups: these sessions are open to all staff to have input to shaping Shropshire Council's Improvement Plan moving forwards. Focus groups will take place week beginning 3 November 2025 and are available either face to face or online during that week
Good Conversation (PDP Review): Join one of our upcoming engagement sessions to help shape a simpler, more meaningful process that supports better conversations between managers and staff on an ongoing basis

What’s coming next?

Action plan launch: informed by your feedback and supported by the Leadership Board, we will be launching the action plan on this hub and providing updates throughout the next 12 months in staff newsletters.
Second pulse survey: launching in November 2025 to track progress and continue the conversation with you.
Regular updates: via the engagement sub and staff newsletters.

Shropshire Council Improvement Plan - Have Your Say

We are developing an Improvement Plan (the first part of our new wider Strategic Plan) to help the council better deliver, enable, and influence for Shropshire and its residents.

Our proposed aims are to be a council that:

Is financially sustainable
Has clear priorities and purpose
Supports and enables our workforce to excel

Your ideas will help shape the actions we take over the next 12 to 18 months. Every contribution matters. We all have a role to play in the council’s continued improvement, and your ideas and suggestions have the potential to shape change and improvements that will help us become a better council.

Fill in the staff feedback form to help shape the Shropshire Council Improvement Plan.

Staff suggestions for savings and solutions

We’re inviting all staff to contribute to shaping the future of our organisation through a new solutions and ideas form. This form is designed to capture your insights, challenges, and creative solutions following recent staff engagement sessions.

What’s the form for?

This form is part of our ongoing commitment to staff engagement and continuous improvement. It allows you to:

Share ideas that could improve how we work
Highlight challenges you’re facing in your role or team
Suggest practical solutions that could benefit others
Contribute to themes that will be analysed by the Leadership Board on a monthly basis with feedback in Chief Executive newsletters.

Your input will feed directly into our Pulse Survey Dashboard, helping us track sentiment, spot trends, and take action based on what matters most to you.

How do I access it?

Access the form here

It’s quick to complete and open to all staff. Your feedback will help shape future decisions and support meaningful change across the organisation.