Staff engagement hub

Welcome to Shropshire Council’s staff engagement hub 

Creating the Council We Need to Be.  

This your dedicated space for all things related to staff engagement at Shropshire Council. It’s here because of you, your feedback, your ideas, and your commitment to shaping the future of our organisation. 

Staff engagement isn’t just a tick-box exercise, it’s about creating a workplace where everyone feels heard, supported, and empowered. Your feedback helps us: 

  • Identify what’s working
  • Understand challenges
  • Build solutions together.

As Andy Begley shared in a recent update, “We must be realistic and understand that we might not see sweeping changes by November, but it is important to keep the conversation going and ensure that we are creating the best conditions for success”. 

What is the engagement hub?

The engagement hub is a growing resource that brings together: 

  • Staff pulse surveys: including current and past surveys, results, and insights.
  • Engagement sessions: opportunities to explore themes, share ideas, and co-create solutions.
  • Action plans: developed in response to your feedback and aligned with the Council’s strategic goals.
  • Opportunities to get involved: from thematic groups to feedback forms and more.
  • Updates and resources: including videos, toolkits, and newsletters. 

This hub is part of the commitment to becoming the council we need to be, and it reflects Leadership Board’s belief that staff engagement is essential to building a healthy, responsive, and inclusive organisation. 

Pulse surveys

Staff pulse surveys are a key tool for understanding how staff feel about working at Shropshire Council.  

The most recent survey in June 2025 received over 1,000 responses and more than 2,300 comments, highlighting both strengths and areas for improvement. 

For the foreseeable future, pulse surveys will be issued every 6 months to check the “pulse” of the organisation as we move forward on a journey of continuous improvement. 

You can explore the full results using the PowerBI report.

What’s coming next?

  • Action plan launch: informed by your feedback and supported by the Leadership Board, we will be launching the action plan on this hub and providing updates throughout the next 12 months in staff newsletters.
  • Second pulse survey: launching in November 2025 to track progress and continue the conversation with you.
  • Regular updates: via the engagement sub and staff newsletters.