95 total results for 0.
/financial-sustainability/the-council-we-need-to-be-customer-journey/digital-delivery-unit/why-are-we-spending-money-with-pwc/
Why are we spending money with PwC? It’s a perfectly reasonable question. Surely we know our people and our issues best? Surely we could do this ourselves? And we could – but right now, we lack the necessary capacity and resources to transform the way customer connect to the council and how we connect to ourselves. We need to change – and we need…;
/financial-sustainability/the-council-we-need-to-be-customer-journey/digital-delivery-unit/working-with-the-ddu/
Working with the DDU Working with the DDU is a collaborative process. It is not a case of ‘being done to’, but working together. This can only happen if your team fully engages with the DDU – after all, your people understand the issues, challenges and potential solutions better than anyone! The aim is simply to improve the services we offer our c…;
/financial-sustainability/the-council-we-need-to-be-customer-journey/meet-the-leadership-board/
…are Quality Commission. Tanya will continue to take an executive leadership role with a focus on adult social care. David Shaw, Director of children's services (from 1 July 2025) Director of children's services is a statutory role, which was previously combined into Tanya Miles' role overseeing People Directorate. David will start in this role …;
/financial-sustainability/a-new-headquarters/
The Council We Need To Be - A New Headquarters The world of work is changing for everybody, and that’s especially true in local government. The council we need to be is about a new and different way of operating and organising ourselves, giving us a newly coordinated approach to decision making and operations, to deliver the ambitions of the Shrop…;
/financial-sustainability/transforming-the-customer-journey/
…lementation Timeline Different teams are currently reviewing customer journeys, with significant progress already made in several areas. More services will be transformed by 2025. What is the customer journey? Put simply, the ‘customer journey’ is any way that our customers (the c.350,000 who live in Shropshire, our residents) connect, interact and…;
/financial-sustainability/the-council-we-need-to-be-leadership-board-frequently-asked-questions/
Below are some of the questions that have already been asked. In some cases, the answers will become clearer once the leadership board comes into effect, from 1 March 2025. We will continue to update FAQs as more detail is worked through, over the coming weeks and months. See the leadership board structure here. What are the different roles in the …;
/financial-sustainability/statement-on-request-to-release-funding-for-transformation/
…ller and more efficient organisation by changing how services operate, including greater use of digital services and resizing, as it seeks to reduce its workforce by around 540 jobs, equivalent to 1 in 5 posts. Capitalisation directions permit a local authority to meet revenue costs through capital resources. The amount requested will ultimately be…;
/financial-sustainability/new-substructures-and-a-roadmap-towards-the-future/
It's been full steam ahead for the new leadership board and after their three-day meeting last week the board has worked together as a group on how to reconfigure the organisation to make it fit for the future. We'll all be working in new ways and things will look and feel different. The main result that came out of the first sessions is that the…;
/hr-and-organisational-development-hub/
…the opportunities which could reinvent, reinvigorate and reskill your career or if you’re looking to diversify recruitment opportunities. Getting It Right - 'transforming to 2040 together' Everything you need to support your development as a Shropshire Council employee and help you 'Get It Right'. Organisational design and development Find out more…;
/hr-and-organisational-development-hub/meet-the-team/
We're excited to introduce you to our dedicated team of professionals who are here to support you in any HR, payroll, recruitment training or OD queries you may have. Our team is committed to providing exceptional service and ensuring a positive experience for all staff. HR Advice and Projects Team Dedicated to fostering a positive and productive…;
/hr-and-organisational-development-hub/getting-it-right-transforming-to-2040-together/
‘Getting it Right’ is Shropshire Council’s guiding principle as we, together, plan an even better and brighter future for Shropshire. It’s about developing a healthy population that has low dependency on our health and social services; a healthy economy which supports and develops the prosperity and sustainability of our county; a healthy environm…;
/hr-and-organisational-development-hub/getting-it-right-transforming-to-2040-together/getting-management-right/
Management skills underpin the effective day-to-day functioning of a team. They focus on administering tasks and achieving targets and goals. As a result, management encompasses the deployment and performance of human resources, financial resources, technological resources and natural resources. Effective management is, therefore, essential for a…;
