95 total results for 0.
You say: We need to improve systems and processes, whilst reducing bureaucracy Emma Walters, ERP Project Manager, says: "We’re about to conduct a root-and-branch review of the whole ERP (Enterprise Resource Planning) system so that we’ve all got the system we need, and so that we can all spend less time on admin, and more time on the things that m…;
Our popular Digital Skills Programme has received £107,415.20 from the UK Government through the UK Shared Prosperity Fund. The programme pilot began in 2020 and has been commissioned by Shropshire Council since 2022, helping residents to reap the benefits of digital skills for life, learning and leisure, and is delivered through libraries and part…;
…redibly forward-thinking when it comes to things like hybrid working. So working patterns have changed, and will continue to do so. Shirehall was designed and built in the 1960s when the demands placed upon the council were utterly different to what they are now. So do we still need a central workplace that can house pretty much all of our staff, a…;
…er. Outreach workers have full consent from the families that they work with, collaborating with partner agencies and developing a plan to make positive changes. Since April 2023, the team have supported 11 children to stay with their families as well as supporting 6 other children to return to their families from residential care. The team are cur…;
…upport, and children and young people can get in touch themselves as well. Friends, family, neighbours, educators, anybody with concerns can call the Early Help Front Door on 0345 678 9021 and speak to a specially trained advisor who will ask, without judgement, "how can we help?" . What is the Early Help transformation programme? The Early Help tr…;
The Data and Business Intelligence team have developed the new Shropshire Plan Performance Dashboard. Helen Watkinson, Head of Improvement said: "This is the start of the journey to put performance management at the centre of the organisation and it is not just about what we measure but the actions we take to improve our performance and outcomes f…;
On 11 October we were joined by over 65 partners from across the community, including health, policing, education and the voluntary sector, as we set out our plans to place prevention at the centre of our mission for a healthy population. Prevention is an essential element to The Shropshire Plan, it supports better outcomes for residents by prolon…;
…gs from surveys. For communications, this may help to produce draft content, ready to be refined, rather than starting with a blank page. In the first instance, we will have 300 licenses and have listened to managers, personal assistants and service areas to decide where these will be trialled. The first areas this technology will be tested in incl…;
Training and on-going help and guidance for using the ERP As part of delivering a Healthy Organisation, we know you need help and guidance in using our key systems to do your work. To support this, we are excited to launch some new features and remind you of some existing ones. Training In addition to the existing modules in Leap into Learning for…;
Fast Process Reviews: quick wins that transform the council and transform lives As part of the Time to Change survey, many of you told us that we needed to reduce bureaucracy and unnecessary admin, so that you can focus on more productive work that helps our residents live their best lives. Many of you also said that we need to improve the custome…;
…ing children to complete a curriculum vitae, apply for part -time work, apply for their driving licence and to spend time independently in the community.” · Ofsted – January 2022 Our homes offer a supportive environment to grow and develop How is the Residential Growth Project transforming the council? We developed the Residential Growth Project in…;
Voice automation for Waste Service calls Working alongside PwC colleagues, we have developed an automated call answering service, launching this week, that will handle the simple and most frequently requested Waste Service requests. This will free up our Customer Services advisers to help with more complex calls. Whilst the option of speaking to a…;