“When we improve a customer’s life, their whole opinion of the council changes.”
Ideally, all residents would access our services online, but some vulnerable people need our help – which is where Shropshire Local makes such a difference. Join Customer Services Team Leader, Alison Bebb, and Support and Development Officer, Veena Grundmanis, as they explain how they help people apply for benefits, blue badges, welfare support, concessionary travel and much more. When people are homeless, need food, or are just released from prison, they feel they have nowhere to go – we make sure they have somewhere to go, and someone to help them.